[2026] Current issues on HPC Cluster

Description

Cluster: All

Dear users,

The storage team will perform a firmware update on the NASAC. You may have some issue during the process if you are working with data on the NASAC. Not the home/scratch.

Status: done :green_circle:

start: 2026-06-01T06:00:00Z
end: 2026-06-01T16:00:00Z

Description

Cluster: Baobab

Dear users,

There is an issue on scratch storage on Baobab. We need to poweroff/poweron one of the server, sorry for the inconvenience.

Status: done :green_circle:

start: 2026-06-29T05:09:00Z
end: 2026-06-29T09:30:00Z

Description

Cluster: ALL

Dear HPC Users,

Due to a critical security vulnerability, access to the HPC infrastructure has been temporarily suspended.

Our team is working to resolve the issue and restore service as soon as possible.

We apologize for the inconvenience and thank you for your patience and understanding.

Best regards,

Status: In progress :green_circle:

start: 2026-07-07T10:20:00Z
end: 2026-07-07T16:00:00Z

1 Like

Description

Cluster: Baobab

Dear HPC Users,

The scratch storage was down due to β€œtoo many open files”. Often the reason is a job array opening a lot of files without closing them properly. Contact us if think you scripts may be triggering the issue.

We have restarted both servers.

We apologize for the inconvenience and thank you for your patience and understanding.

Best regards,

Status: solved :green_circle:

start: 2026-07-18T22:06:00Z
end: 2026-07-20T07:00:00Z

Cluster: Baobab

Description

:new_button: Follow the incident on our new HPC Status Page
Dear Users,

We are sorry to announce that we must perform an immediate emergency shutdown of the Baobab HPC cluster due to a critical cooling issue in the datacenter.

This action is required to protect the hardware and ensure the safety and integrity of your data.

  • Job Impact: All currently running jobs will unfortunately be stopped immediately.

  • Status: Our teams are actively working with the datacenter staff to resolve the situation as quickly as possible.

We will provide further updates as soon as more information becomes available. Thank you for your understanding.

Best regards,

The Baobab HPC Team

Status: Solved :green_circle:

Start: 2026-08-05T19:30:00Z
End: 2026-08-06T13:00:00Z