Baobab OpenOnDemand web instance not accessible

HPC Support HPC issues
1

Primary informations

Username: $pand
Cluster: $baobab

Description

When I log on https://ondemand.baobab.hpc.unige.ch/ , there is a 403 Error. Yet the bamboo is accessible, but my primary data is on Boabab.

Steps to Reproduce

Log on to https://openondemand.baobab.hpc.unige.ch

Expected Result

Opening the OOD dashboard and applying for an Rstudio Server and lunch.

Actual Result

Error 403

2

Hi @Dongpeng.Pan

I am sorry I can not reproduce the error, I have access with public network and Unige Network. Are you using another network ?

3

It seems the problem is solved:

pand     2556610 2556561  0 09:03 ?        00:00:54 Passenger RubyApp: /var/www/ood/apps/sys/dashboard (production)

Could you confirm me ?

4

I am experiencing this same error.

Username: lastufka
Cluster: baobab

5

Hi @Erica.Lastufka

The problem appeared sporadically, but I was able to catch and fix it. I apologize for any inconvenience caused.