Primary informations
Username: ceva3
Cluster: Yggdrasil
Description
I connect to yggdrasil via x2go. I have been able to connect and use yggdrasil successfully with x2go for nearly the past year.
Starting yesterday evening, I have started having issues with my x2go connection. It seems that if I remain idle for too long, at a certain point my x2go window will freeze and I will be unable to begin interacting again with anything inside the x2go window/yggdrasil.
My only solution is to terminate the connection on x2go and reconnect. This is frustrating because it means that all of my work I had open in the x2go session is lost, and when I reconnect all the programs I had open are gone.
Steps to Reproduce
Use x2go or Termius to connect to x2go. Host: login1.yggdrasil.hpc.unige.ch Login: ceva3 SSH port: 22 Session type: XFCE
Expected Result
To be able to connect to yggdrasil with x2go and, most importantly, for the connection to remain stable for the duration that I remain connected, whether I am idle or not.
Actual Result
If I remain idle for too long, the connection with x2go freezes and I am unable to continue to interact with anything inside the x2go session. Nothing inside the x2go session responds to my clicks, types, etc. The only solution is to terminate the x2go session, which can lead to lost work.